1. Introduction
Welcome to Creative Music Room! These Terms & Conditions (“Terms”) govern your use of our website located at creativemusicroom.com (the “Site”) and our monthly subscription services (the “Services”) that allow you to download digital content. By accessing the Site and using the Services, you agree to be bound by these Terms.
2. Subscription Services
2.1 Subscription Plans
Creative Music Room offers various subscription plans, including but not limited to monthly subscriptions, that grant you access to download digital content. Details of the available plans, including pricing and specific features, are provided on the Site. By signing up for a subscription plan, you agree to receive future marketing and promotional emails from Creative Music Room.
2.2 Billing and Payment
Subscriptions are billed on a monthly basis or as explained in the details of the subscription. By subscribing, you authorize Creative Music Room to charge your designated payment method the monthly subscription fee at the beginning of each billing cycle until you cancel your subscription.
2.3 Cancellation
You may cancel your subscription at any time through your account settings on the Site. If you cancel, you will retain access to the Services until the end of your current billing cycle.
2.4 Account Deletion
As long as your account with Creative Music Room is active, you will be able to access your downloads & remaining credits for up to 10 years. However if your account is inactive for 2 years, it may be removed from our membership database.
3. Use of the Site and Services
3.1 License
Creative Music Room grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site and Services for personal, non-commercial purposes in accordance with these Terms.
3.2 Prohibited Conduct
You agree not to:
• Use the Site or Services for any unlawful purpose.
• Distribute, sublicense, or transfer any downloaded content to third parties.
• Attempt to gain unauthorized access to the Site, Services, or other accounts.
• Use any automated systems or software to extract data from the Site.
4. Digital Content
4.1 Ownership and Intellectual Property
All digital content available for download on the Site is the property of Creative Music Room or its content providers and is protected by intellectual property laws. Your use of the content is subject to the license granted in these Terms.
4.2 Content Restrictions
Downloaded content is for your personal use only and may not be shared, distributed, or used for commercial purposes without explicit permission from Creative Music Room.
5. Privacy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Site and Services, to understand our practices.
6. Modifications to Terms
Creative Music Room reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site and Services following the posting of changes constitutes your acceptance of such changes.
7. Disclaimers and Limitation of Liability
7.1 DisclaimersThe Site and Services are provided on an “as-is” and “as available” basis. Creative Music Room makes no warranties, express or implied, regarding the Site or Services.
7.2 Limitation of Liability
To the maximum extent permitted by law, Creative Music Room shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or Services.
8. Refund Policy
8.1 Full Refund for Unused Credits (Within 3 Days of Subscription)At Creative Music Room, we value your satisfaction. If, within three (3) days of subscribing, you haven’t used any of your subscription credits, you are eligible for a full refund. To request this refund, please contact our customer service team within this three-day window. Once the request is verified, we will process your full refund within 7-10 business days.
8.2 Money-Back Guarantee (Prorated Refund)
We stand behind the quality of our services with a Money-Back Guarantee. If at any time you decide to cancel your subscription and have unused credits remaining, you may request a prorated refund. The refund amount will be calculated based on the number of unused credits relative to the total number of credits available in your subscription plan. The prorated refund will be processed within 7-10 business days after the cancellation request is confirmed.
8.3 How to Request a Refund
To initiate a refund request, please contact our customer service team via email at info@creativemusicroom.com. Please include your subscription details and the reason for your request. Our team will guide you through the process and ensure your refund is handled promptly.
8.4 Exceptions
Please note that refunds will not be granted for any credits that have been used or partially used. Additionally, refunds are only available within the specific time frames mentioned above. All refund requests made after these periods will not be eligible for a refund.
9. Delivery Policy
9.1 Digital Product Delivery
All products available through Creative Music Room are digital and can be downloaded immediately upon purchase. After your payment is successfully processed, you will have instant access to your purchased digital product(s).
9.2 Immediate Download Access
Upon completing your purchase, you will be provided with a download link directly on the order confirmation page.
9.3 Access Through Customer Dashboard
In addition to the instant download option, all purchased digital products will be accessible through your Creative Music Room account dashboard. Simply log in to your account using the credentials provided during purchase, navigate to the “My Purchases” or “Downloads” section, and you will find all of your purchased items available for download at any time.
9.4 No Physical Products
Please note that Creative Music Room exclusively offers digital products. No physical items will be shipped to you. All products are available for download only.
9.5 Download Expiration
For your convenience, the download links provided in your account dashboard will remain active indefinitely, allowing you to access and download your products whenever you need them. However, it is recommended that you download and securely store your products soon after purchase.
9.6 Redownloads
If you encounter any issues with your downloads or require assistance in accessing your purchased products, please reach out to our customer support team. We are here to help you re-download your products if needed.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Creative Music Room operates, without regard to its conflict of law principles.
11. Contact Us
If you have any questions about these Terms, please contact us at info@creativemusicroom.com.
Thank you for choosing Creative Music Room. We appreciate your trust and are committed to providing you with the best possible experience.