Frequently Asked Questions

Frequently Asked Questions2024-12-04T15:05:24-05:00

Welcome to the Creative Music Room Frequently Asked Questions page! Here, we’ve compiled answers to some of the most common questions to help you make the most of our platform. Whether you’re curious about subscription options, managing downloads, or understanding our content guides, this section has you covered. If you have further questions, feel free to reach out—we’re here to assist you every step of the way! Explore below for details on everything from subscriptions to lesson plans designed to inspire young musicians.

WHAT ARE THE DIFFERENT SUBSCRIPTION OPTIONS?2025-02-01T20:48:26-05:00

Monthly subscription: You get 10 credits for a recurring monthly subscription price of $12.95/month.  That equates to only $1.29 per download!  Credits do roll over to future months.  Plus there is a money-back guarantee if the site does not meet your expectations!

Three-Month Subscription: You get 25 credits for 3 months for $29.95.  That equates to only $1.20 per download! This is a one-time purchase and does not renew.  And don’t forget, there is still a money-back guarantee!

You can find more information about our subscription options HERE.

HOW DO CREDITS WORK?2024-09-17T12:56:08-05:00

Most of the content on Creative Music Room is 1 credit, unless otherwise noted in the product description.  Each time you download content, your account will be charged the corresponding credit(s).

If you run out of credits in a particular period, you have the option to purchase 5 additional credits for $5.

CAN I CANCEL MY SUBSCRIPTION?2024-09-19T18:57:02-05:00

Yes, you may cancel your subscription at any time by logging into your account. On your Dashboard is a “Active Subscriptions” box. aMember User Dashboard Click on “cancel” to cancel your subscription.

DO I HAVE TO BE A SUBSCRIBER TO PURCHASE CONTENT?2024-09-19T18:56:06-05:00

Yes, you have to be a subscriber to purchase and download any content which is not on the Freebies page. At this time we do not offer the option to purchase pieces of content individually. However, we do provide the option for subscribers to purchase 5 additional credits for $5 once they have run out of their subscription credits. That is only $1.00 per credit. What a deal!

WHAT IF I SUBSCRIBE AND AM NOT HAPPY?2024-09-17T13:06:09-05:00

At Creative Music Room, we value your satisfaction. If, within three (3) days of subscribing, you haven’t used any of your subscription credits, you are eligible for a full refund. Outside of the three-day window, the refund amount will be calculated based on the number of unused credits relative to the total number of credits available in your subscription plan. For more information about our refund policy visit our terms and conditions page. To request a refund, please contact our customer service team.

DO MY CREDITS EXPIRE?2024-09-24T11:28:47-05:00

No, your credits will never expire. As long as you have an active * account with Creative Music Room,  you will keep the credits you have already purchased.

* Your account will remain active as long as there is activity on the account in the last two years.  Activity includes downloading and re-downloading content as well as purchasing new credits.

CAN I STILL ACCESS MY DOWNLOADS AFTER I CANCEL?2024-09-24T11:25:32-05:00

You can access your downloads for free for 10 years from the time of purchase if you have an active * subscription.

* Your account will remain active as long as there is activity on the account in the last two years.  Activity includes downloading and re-downloading content as well as purchasing new credits.

DO MY DOWNLOADS EXPIRE?2024-09-24T11:26:56-05:00

You can re-download your downloads for free for 10 years from the time of purchase as long as you have an active * account. That’s plenty of time for you to dive in and start discovering how Creative Music Room can help you inspire your students in their musical journeys!

* Your account will remain active as long as there is activity on the account in the last two years.  Activity includes downloading and re-downloading content as well as purchasing new credits.

CAN I SHARE MY DOWNLOADS WITH OTHERS?2024-09-17T13:53:20-05:00

No, downloaded content is for your personal use only and may not be shared, distributed, or used for commercial purposes.

WHAT IF I CAN’T FIND THE CONTENT I DOWNLOADED?2024-09-17T13:49:08-05:00

You will be able to access all of your downloaded content in your account’s Downloads History. So don’t worry if you’ve downloaded it and then can’t remember where you put it. You can simply download it again without using any additional credits.

WHAT IF I DOWNLOAD SOMETHING I HAD ALREADY PAID FOR – WILL I BE CHARGED AGAIN?2024-09-24T11:02:19-05:00

No, as long as you are logged into your account, you can re-download an item that you previously downloaded and you will not be charged again.

WILL YOU BE ADDING MORE CONTENT?2024-09-17T14:04:29-05:00

Yes, we are always adding additional content! In fact, we plan to launch our Preschool module in October of 2024 and Middle School in early 2025 – so stay tuned!

HOW DO I KNOW IF THESE LESSON PLANS, SONGS, AND GAMES WILL WORK IN MY CLASSROOM?2024-09-23T14:16:02-05:00

Creative Music Room is packed with original, classroom-tested resources created by veteran music educator Angela Kelly. Angela has spent 20 years in the classroom teaching young musicians ranging from preschool to 8th grade. She can’t wait to share all she has learned with you!

CreativeMusicRoom.com is designed for teachers of all levels and experience, from the longtime veteran who could use a boost of inspiration to the first-time substitute who could use…a survival kit! You can also check out some of our free material here on our Freebies Page.

WHAT IF I’M ONLY TEACHING MUSIC FOR A SHORT PERIOD OF TIME?2024-09-17T13:59:35-05:00

You may only be teaching for a few months out of the year. That’s OK! You can join and then cancel anytime.

WHAT IS A CONTENT GUIDE?2024-09-17T13:54:44-05:00

Our Content Guides provide a structured yet flexible framework for music teachers to engage their students in a holistic musical learning experience. Organized by month, the guides recommend lessons, songs, games and other activities that address the following elements: welcome, sing, play, move, learn and connect. These content guides are in alignment with the National Coalition for Arts Standards and are designed to help teachers nurture a lifelong love of music in their students

IS YOUR WEBSITE SAFE? WHAT IF I HAVE TECHNICAL PROBLEMS WITH THE SITE?2024-09-17T14:09:11-05:00

The Creative Music Room is PCI compliant, ensuring the security of your personal and payment information. An independent agency conducts monthly scans of the site to confirm its safety for all visitors and members. If you encounter any technical issues, please contact us right away.

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